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Troubleshooting AC Leaking Water? Causes & Fixes for Surprise, AZ Homes

By My AZ Pro Heating & Air Conditioning · Husband-and-wife owned, 30+ years of HVAC experience · Updated

Water around your indoor air conditioner usually means the condensate that the system removes from the air is not draining properly. The most common cause in Surprise and Sun City West is a drain line clogged with dust and debris. Other causes include a failed condensate pump, a cracked drain pan or a coil that froze and is melting.

What to do right now

  • Turn the system off at the thermostat if water is actively pooling
  • Soak up standing water and protect flooring and ceilings
  • Check whether the float switch has tripped (the A/C may have shut off on its own)
  • Check for ice on the refrigerant lines
  • Call us to clear the line and find the cause

Common causes

  • Clogged condensate drain lineArizona dust and algae clog lines quickly. Clearing the line typically costs $100 to $300.
  • Failed condensate pumpSome systems pump water out; when the pump fails, water backs up.
  • Cracked or rusted drain panOlder pans can crack and leak.
  • Frozen evaporator coilWhen ice melts it can overwhelm the pan.
  • Disconnected drain lineLines can come loose in attics and closets.

Preventing leaks

Having the drain line cleared during your spring tune-up is one of the easiest ways to prevent leaks and shutdowns. If your system is in the attic, a leak can damage ceilings before you notice it, so pay attention to water stains and musty smells.

Related prices

ServiceTypical Price Range
Drain Line Clearing$100–$300
Float Switch Replacement$150–$350
Condensate Pump Replacement$175–$400
Drain Pan Replacement$300–$900

Typical ranges for guidance only; your exact price is given in writing before any work begins. See our full price guide.

Questions & answers

Common questions

See all 115 FAQs or call 833-MyAZPro.

Why is my AC leaking water inside?

Most often a clogged condensate drain line. Other causes are a failed condensate pump, cracked drain pan or frozen coil.

Why did my AC shut off with water in the pan?

The float switch shut it off to prevent water damage. The drain line usually needs to be cleared.

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