Proudly serving Surprise & Sun City West, AZ

Mon–Fri: 7:00am – 3:30pm · After-hours & same-day service available

Service areaOur Service Area: The Phoenix Metro Valley and All of Arizona

My AZ Pro Heating & Air Conditioning is based in Surprise, AZ, and serves the entire Phoenix metro Valley, from the West Valley to Central and North Phoenix and the East Valley. We can also provide service anywhere in Arizona. Call 833-692-9776 (833-MyAZPro) to check scheduling for your location.

Where we work

My AZ Pro Heating & Air Conditioning is a husband-and-wife owned company established in 2026 and based in Surprise, Arizona. Our office (by appointment) is at 15331 W. Bell Road, Suite 212, Surprise, AZ 85374, and our deepest local roots are in Surprise and Sun City West. That is our home base, and it is where you will find our most detailed local pages, including our guide to the neighborhoods we serve.

Our service area does not stop there. We service the entire Phoenix metro Valley, and we can also provide service anywhere in Arizona. The owner brings more than 30 years of hands-on HVAC experience, and that experience travels well, whether your home is a few minutes from our Surprise office or several hours up the highway.

Because distance matters for scheduling, the simplest way to find out when we can get to you is to call 833-692-9776 (833-MyAZPro) or contact us. We will be straightforward about what timing we can offer for your location.

West Valley: our home base

The West Valley is where we live and work every day. Office hours are Monday through Friday, 7:00am to 3:30pm, with after-hours and same-day service available. If you are in or near Surprise or Sun City West, call and we will let you know what is open on the schedule.

  • Surprise
  • Sun City West
  • Sun City
  • Sun City Grand area
  • El Mirage
  • Peoria
  • Glendale
  • Goodyear
  • Avondale
  • Buckeye
  • Litchfield Park
  • Waddell
  • Wittmann
  • Tolleson

Central and North Valley

We also serve homeowners across Phoenix and the communities to the north and northeast. Older central Phoenix homes, newer builds in Anthem and desert properties in Cave Creek and New River each bring their own ductwork, equipment and installation considerations, and we take the time to look at your home as it is before recommending anything.

  • Phoenix
  • Anthem
  • New River
  • Cave Creek
  • Carefree
  • Paradise Valley
  • Scottsdale
  • Fountain Hills

East Valley

Our Valley-wide service reaches the East Valley as well. These communities sit farther from our Surprise office, so we ask that you call to check scheduling for your location. We will give you an honest answer about timing before you book.

  • Tempe
  • Mesa
  • Chandler
  • Gilbert
  • Queen Creek
  • San Tan Valley
  • Apache Junction
  • Ahwatukee

Anywhere in Arizona

Beyond the Phoenix metro area, we can also provide service throughout Arizona; call to schedule. Whether you have a home in a nearby town like Wickenburg, a cabin in the high country or a property in southern or western Arizona, reach out and we will talk through your system, what you need and how we can arrange a visit.

For locations outside the Valley, scheduling is arranged by phone so we can plan the trip properly. We do not promise same-day service outside the West Valley, but we will always tell you plainly what we can do.

  • Wickenburg
  • Prescott
  • Flagstaff
  • Tucson
  • Yuma
  • Lake Havasu City
  • Casa Grande
  • Maricopa
  • Other Arizona communities: call to schedule

One state, very different climates

Arizona is often pictured as all desert, but heating and cooling needs change a great deal with elevation. In the low desert, which includes the Phoenix metro Valley, Tucson, Yuma, Lake Havasu City and Casa Grande, long, intense summers make air conditioning the system that works hardest. Cooling equipment can run for many hours a day for months at a time, so proper sizing, clean coils, healthy refrigerant charge and good airflow matter a lot. Winters are mild, but desert nights still get cold enough that you want reliable heat.

Move up in elevation and the picture flips. Prescott sits at about a mile high, and Flagstaff is close to 7,000 feet, with cold winters and regular snow. In the high country, heating becomes the priority, and many homes rely on gas furnaces, while summer cooling loads are much lighter than in the Valley.

That difference shapes equipment choices:

  • Heat pumps heat and cool with one system and are a common, efficient fit for the low desert, where winters are mild.
  • Gas and electric furnaces are often paired with an air conditioner and are well suited to colder areas where heating demand is high.
  • Dual-fuel or cold-climate options may make sense in higher-elevation homes; we will walk you through the trade-offs for your specific house.

Services we provide across our service area

Wherever you are in Arizona, we offer the same core services and the same honest approach. You get clear explanations and your price in writing before work begins; see our pricing page for how that works.

How to schedule service

Scheduling is easiest by phone. Call 833-692-9776 (833-MyAZPro) and tell us your city or ZIP code, what your system is doing and the type of equipment you have, if you know it. For homes in Surprise, Sun City West and the rest of the West Valley, ask about same-day and after-hours availability. For the rest of the Valley and locations elsewhere in Arizona, we will check the schedule and arrange a visit time that works for your location.

Prefer to write? contact us through our contact page and we will follow up.

Questions & answers

Common questions

See all FAQs or call 833-MyAZPro.

Do you service the whole Phoenix metro area?

Yes. We service the entire Phoenix metro Valley, including the West Valley, Central and North Phoenix and the East Valley. Our home base is Surprise and Sun City West.

Can you provide service outside the Phoenix area?

Yes. We can also provide service throughout Arizona, including places like Prescott, Flagstaff, Tucson and Yuma. Call 833-692-9776 to schedule and check timing for your location.

Do you offer same-day service everywhere?

Same-day and after-hours service is available in our West Valley home base. For other parts of the Valley and the rest of Arizona, call to check scheduling for your location and we will give you an honest answer.

Where is your office?

Our office is at 15331 W. Bell Road, Suite 212, Surprise, AZ 85374, and visits are by appointment. Office hours are Monday through Friday, 7:00am to 3:30pm.

Do you work on furnaces as well as heat pumps?

Yes. We repair and maintain heat pumps and gas or electric furnaces, which matters for customers in colder, higher-elevation parts of Arizona as well as in the Valley.

How do I find out if you can get to my town?

Call 833-692-9776 (833-MyAZPro) with your city or ZIP code. We will check the schedule and let you know what we can arrange.

Heating & cooling trouble?

Talk to a real Arizona HVAC pro today.

Call Now Contact